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Return/refund policy
Seminars and conferences - no refunds if you attend. Cancellations - Full
refunds will be allowed up to
2 business days prior to the seminar. Substitutions can be made at any
time.
All other products - 100% full refund, at any time, for any reason.
Exhibitor refund policy - 2006 conference.
Delivery methods
Seminars and conferences - Live attendance, no online classes
All other products -
PDF - email or link to Web site,
Printed products and CDs - U.S. Mail, UPS, or FedEx
Delivery time
All products will be delivered within 10 business days. If the product is on
backorder, we will notify you within 5 business days.
Privacy
statement
Information Collection & Use
Orders
If you purchase a product or
service from us, we request certain personally identifiable information from you
on our order form. You must provide contact information (such as name, email,
and shipping address) and financial information (such as credit card number,
expiration date).
We use this information for
billing purposes and to fill your orders. If we have trouble processing an
order, we will use this information to contact you.
Surveys or Contests
From
time-to-time we may provide you the opportunity to participate in contests or
surveys on our site. If you participate, we will request certain personally
identifiable information from you. Participation in these surveys or contests is
completely voluntary and you therefore have a choice whether or not to disclose
this information. The requested information may include contact information
(such as name and shipping address), and demographic information (such as zip
code).
We use
this information obtain data for surveys to help appraisers, such as client
pressure, profits, use of technology, and other topics of interest to
appraisers.
We plan to
use a third party service provider to conduct these surveys or contests; that
company will be prohibited from using our users’ personally identifiable
information for any other purpose. We will not share the personally identifiable
information you provide through a contest or survey with other third parties
unless we give you prior notice and choice.
Uses of Information
We will use the personal
information you provide to send our email newsletters, promotional postal
mailings, and telemarketing purposes. If you do not want to receive this
information, please contact us (see the bottom of this page). We never share
your information with any other company or person, except for Except for
conferences. We provide exhibitors and attendees with an attendee list
including postal address, phone number, and email address. You can choose to not
have this information disclosed by letting us know, by phone, email, or
including this information on your registration form.
Communications from the
Site
Newsletters
If you
wish to subscribe to our newsletter(s), we will use your name and email address
to send the newsletter to you. Out of respect for your privacy, we provide you
a way to unsubscribe. Please see the “Choice and Opt-out” section.
Service-related
Announcements
We will
send you strictly service-related announcements on rare occasions when it is
necessary to do so. For instance, if our service is temporarily suspended for
maintenance, we might send you an email.
Generally,
you may not opt-out of these communications, which are not promotional in
nature. If you do not wish to receive them, you have the option to deactivate
your account.
Customer Service
Based upon
the personally identifiable information you provide us, we will communicate with
you in response to your inquiries, to provide the services you request, and to
manage your account. We will communicate with you by email or telephone, in
accordance with your wishes.
Information Sharing and Disclosure
Personally identifiable information:
We DO NOT Share Personally
Identifiable Information Personally Identifiable Information with Third Parties
Except for conferences. We
provide exhibitors and attendees with an attendee list including postal address,
phone number, and email address. You can choose to not have this information
disclosed by letting us know, by phone, email, or including this information on
your registration form.
Agents
We use a a
credit card processing company to bill you for goods and services. These
companies do not retain, share, store or use personally identifiable information
for any other purposes.
Legal Disclaimer
We reserve the right to disclose your personally identifiable
information as required by law and when we believe that disclosure is necessary
to protect our rights and/or to comply with a judicial proceeding, court order,
or legal process served on our Web site
Choice/Opt-out
We provide you the opportunity
to ‘opt-out’ of having your personally identifiable information used for certain
purposes, when we ask for this information. by letting us know, by phone, email,
or including this information on your registration or order form.
If you no
longer wish to receive our email newsletter, you may opt-out of receiving them
by following the instructions included in each email newsletter, or you may
contact us by email at info@appraisaltoday.com .
Log Files
As is true of most Web sites,
we gather certain information automatically and store it in log files. This
information includes internet protocol (IP) addresses, browser type, internet
service provider (ISP), referring/exit pages, operating system, date/time stamp,
and clickstream data.
We use this information, which
does not identify individual users, to analyze trends, to administer the site,
to track users’ movements around the site and to gather demographic information
about our user base as a whole.
We do not link this
automatically-collected data to personally identifiable information.
Links to
Other Sites
This Web site contains links
to other sites that are not owned or controlled by Real Estate Communication
Resources. Please be aware that we, Real Estate Communication Resources, are not
responsible for the privacy practices of such other sites.
We
encourage you to be aware when you leave our site and to read the privacy
statements of each and every Web site that collects personally identifiable
information.
This
privacy statement applies only to information collected by this Web site.
Access to Personally
Identifiable Information
If your
personally identifiable information changes, or if you no longer desire our
service, you may correct, update, delete or deactivate it by emailing our
Customer Support at
info@appraisaltoday.com or by contacting us by telephone or postal mail at
the contact information listed below.
Security
The security of your personal information is important to us. When you
enter sensitive information (such as credit card number) on our registration or
order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive it.
No method of transmission over the Internet, or method of electronic storage, is
100% secure, however. Therefore, while we strive to use commercially acceptable
means to protect your personal information, we cannot guarantee its absolute
security.
If you have any questions about security on our Web site, you can send
email us at
info@appraisaltoday.com
Changes in this Privacy Statement
If we decide to change our
privacy policy, we will post those changes to this privacy statement, the
homepage, and other places we deem appropriate so that you are aware of what
information we collect, how we use it, and under what circumstances, if any, we
disclose it.
We reserve the right to modify
this privacy statement at any time, so please review it frequently. If we make
material changes to this policy, we will notify you here, by email, or by means
of a notice on our home page.
Contact Us
If you
have any questions or suggestions regarding our privacy policy, see below for
contact information.
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