Appraisal News and Business Tips

Additional product ordering information

Additional ordering information

Ordering FAQs (Frequently asked questions)

  1. What is your company name and location?
  • The publishing company is Real Estate Communication Resources (RECR), the original company name. We are known as Appraisal Today. My appraisal company is Ann O’Rourke & Associates.
  • The offices of both companies are located at 2033 Clement Ave., Suite 105, Alameda, Calif, inside the Alameda Marina. Yes, I do have a very good marina view!
  1. What if there are problems with getting your PDF products?
  • Your spam-blocking software may be moving it to a spam inbox or deleting the email.
  • Check your spam inbox.
  • Try adding as an “approved” email sender.
  1. How do I know my online order is secure?
  • Your order will be processed on the secure servers of our e-commerce provider, Smartpay providing online secure ordering using SSL.
  1. How do I know your company is legitimate and will ship my order?
  • I have been publishing information for appraisers since June, 1992, and started my appraisal practice in 1986. My publishing business is 100% digital. I have always accepted credit cards.
  • I am fairly well known in the appraisal community and have had articles published in most of the major publications.
  • I am a designated member of the Appraisal Institute, a well respected appraisal association. To check me out, go to and look in the member directory for Ann O’Rourke
  1. What if I have questions about your products?
  • All the orders are shipped from my office in Alameda, Calif.
  1. Why won’t you bill me for my order?
  • For unknown reasons, I have not had much luck collecting newsletter billings from appraisers, so I no longer accept bill-me orders. Occasionally, I will bill someone for a newsletter subscription if they work for a major corporation, and can provide me with a P.O. number. However, generally employees just use their own credit cards and get reimbursed for their expense, as few orders go over $200.

Canadian orders

  • My 800 numbers work in all provinces of Canada.
  • I am unable to accept checks written on Canadian banks. My bank has problems processing them. My apologies.

International orders

  • Payments must be in U.S. funds. Faxed credit card orders are typically the easiest ordering method. Fax number 510-523-1138.
  • My 800 numbers don’t work outside the U.S. and Canada. Please use the numbers at the bottom of this page, or email me your order, providing the information on the order form and emailing it to Phone: 510-865-8041. Fax 510-523-1138.
  • Orders are shipped via U.S. Mail, International Air
  • Shipping fee for orders outside the U.S is $25.